Privacy Policy
1. About This Policy
This Privacy Policy explains how Zabeel Printing Press LLC, Dubai collects and uses personal data when you use our services or website. We follow applicable data protection laws in the UAE, including the UAE Personal Data Protection Law (PDPL – Federal Decree Law No. 45 of 2021). By using our services, you agree to how your information is handled as described below.
2. Information We Collect
We may collect basic information needed to process your orders and communicate with you, such as:
- Name and Company details.
- Phone Number and E-mail Address.
- Billing and Delivery Information.
- Files you send us for printing: designs, artwork, and other documents.
- Messages or Communication History (including WhatsApp or E-mail).
3. Why We Use Your Information
We only use your data for business-related purposes, such as:
- For processing and completing your orders.
- For preparing quotations and invoices.
- For communicating about your jobs/projects.
- For coordinating with production and deliveries.
- For keeping basic business and accounting records.
- For improving our services.
4. Files and Confidentiality
Anything you send us for printing (designs, logos, artwork, and other documents) is treated as confidential and used only to complete your order. We do not share or reuse your files unless it is necessary to complete the job (for example, with trusted production or delivery partners).
5. Sharing Information
We do not sell or trade your personal information.
We only share information when necessary with:
- Printing or production partners.
- Delivery or courier services.
- Payment or accounting providers.
- Government authorities, if required by UAE law.
6. How Long We Keep Information
We keep your information only for as long as needed to complete your order, handle records, or meet legal and accounting requirements.
7. Data Protection
We take reasonable steps to protect your information from loss, misuse, or unauthorized access.
However, no system is 100% secure, so we cannot fully guarantee absolute security.
8. Your Rights
Under UAE PDPL, you may request to:
- Access your personal data.
- Correct any incorrect information.
- Request deletion, where applicable.
- Withdraw consent (if consent was used as the basis for processing).
You can contact us anytime for such requests.
9. Cookies
Our website may use cookies to improve how it works and to understand basic usage. You can disable cookies in your browser settings if you prefer.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and take effect immediately.
